Phone VPS and you’ll often be greeted by the smooth and dulcet voice of Bruce Swift.
Several callers have asked whether Bruce, 52, has a sideline as a radio presenter after hearing Bruce speak.
And although his week is varied, his duties haven’t extended to the VPS podcast series. Not yet anyway.
But there’s no typical week for Bruce, who joined VPS in 2015 after a career spanning City Electrical Factors, Baxi Potterton, the cosmetics industry and Aga.
His work involves answering customers’ queries, responding to requests for quotations, processing orders and looking after our valve.express and switchbox.express websites.
“I enjoy the autonomy in the role,” says Bruce, “along with educating people about how they can use our online stores to get prices and place orders instantly.
“Many in the industry have not been aware they can order switchboxes and valves online, but we’re seeing a steady growth in business through the sites which is really satisfying. Once people have ordered through switchbox.express and valve.express they tend to come back.”
Outside of website wrangling, order processing and whatever else comes Bruce’s way in a working week, most of his time is spent with his 8 year old son.
And since we all love talking about the weather in the UK, we’d better mention Bruce’s plans for a summer camping trip. In the week before this interview we’ve enjoyed hailstorms, deluges of water and now 20 degree heat.
Let’s hope Bruce doesn’t experience quite so much variety in the weather while he’s camping as he does in his work.